On-site Covid-19 testing will be available for those required by country mandate. HERE

An unforgettable
experience

At El Dorado Seaside Suites, by Karisma our greatest pleasure comes from making your visit to Riviera Maya a truly memorable experience. Whether you’re requesting a special meal from our world-class chefs, ordering off the menu at the bar, unwinding in the spa, or seeking a recommendation for places to visit offsite, from the bellman at the entrance to our 24-hour concierge, everyone is here to help.

An unforgettable
experience

At El Dorado Seaside Suites, by Karisma our greatest pleasure comes from making your visit to Riviera Maya a truly memorable experience. Whether you’re requesting a special meal from our world-class chefs, ordering off the menu at the bar, unwinding in the spa, or seeking a recommendation for places to visit offsite, from the bellman at the entrance to our 24-hour concierge, everyone is here to help.

Gourmet
Cuisine

Amazing
Activities

Embark on a
Journey of Luxury

Premium
Drinks

Personalized
Service

Karisma Gourmet Inclusive®
Experience features

  • Accommodations as selected
  • Welcome glass of sparkling wine
  • All gourmet meals and specialty bites
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks, and beers.
  • Daily and nightly activity program with live music and night entertainment.
  • Turndown service (upon request)
  • National and international free calls
  • Use of in-room safety deposit box
  • Non-motorized watersports: kayaks and snorkeling gear
  • Beach towel service
  • Bathrobes and slippers
  • Scuba clinics in the pool
  • A hard surface tennis court (not lit). Rackets and balls provided free of charge at the front desk
  • Fitness center
  • Sauna and steam bath at our Náay Spa (restrictions apply)
  • Activities: beach volleyball, water aerobics, salsa lessons, yoga/stretching sessions
  • Valet parking

Refreshing
Swimming Pools

Cotorros

  • Length: 23ft/7m
  • Width: 108ft/33m
  • Depth: 5ft/1.6m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: no

Arrecifes

  • Length: 31ft/9m
  • Width: 128ft39/m
  • Depth: 5ft/1m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Colibri

  • Length: 16ft/5m
  • Width: 272ft/83m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Gaviotas

  • Length: 15ft/4m
  • Width: 33ft/10m
  • Depth: 7ft/2m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Cotorros

  • Length: 23ft/7m
  • Width: 108ft/33m
  • Depth: 5ft/1.6m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: no

Arrecifes

  • Length: 31ft/9m
  • Width: 128ft39/m
  • Depth: 5ft/1m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Colibri

  • Length: 16ft/5m
  • Width: 272ft/83m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Gaviotas

  • Length: 15ft/4m
  • Width: 33ft/10m
  • Depth: 7ft/2m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Cotorros

  • Length: 23ft/7m
  • Width: 108ft/33m
  • Depth: 5ft/1.6m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: no

Arrecifes

  • Length: 31ft/9m
  • Width: 128ft39/m
  • Depth: 5ft/1m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Colibri

  • Length: 16ft/5m
  • Width: 272ft/83m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Gaviotas

  • Length: 15ft/4m
  • Width: 33ft/10m
  • Depth: 7ft/2m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Other availible
Luxury Services

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

  • Náay SPA facilities and services
  • Scuba diving trips, certificates, rental equipment, and deep-sea fishing
  • Candlelight dinner from 6:30 pm to 9:00 pm
  • Fresh Lobster
  • International wine selection from our cellar
  • Gift Shop & Logo Shop
  • Car rental
  • Tours desk
  • Laundry service
  • Money Exchange
  • Medical attention 24 hours
  • Special Wedding, Honeymoon and Anniversary packages
  • International wines labels
  • Starbucks® coffee shop

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